Privacy Policy for Property Solvers
Privacy Policy for Property Solvers
At Property Solvers, safeguarding your privacy is our priority. This Privacy Policy explains how we collect, use, share, and protect your personal data when you interact with us through our website, www.propertysolvers.ae, and when you use our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information in order to provide and improve our services:
Personal Information: Includes your name, email address, phone number, and mailing address. This information is typically collected when you register on our site, subscribe to our newsletter, fill out a form, or enter information on our site.
Property Information: Specific details about properties you are interested in buying, selling, or renting, such as location, type of property, and transaction history.
Financial Information: If you engage in any financial transaction through our services, we may collect payment details such as credit card information or bank account numbers.
Technical Information: Includes IP addresses, browser type, and information about your device and internet connection. We may also collect information about how you interact with our website, including pages viewed, links clicked, and other actions taken.
Third-Party Information: We may receive information about you from third parties, such as social media platforms, marketing partners, and other service providers that we work with.
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery: To provide, manage, and improve our real estate services, including processing transactions, managing property listings, and offering personalized recommendations.
Communication: To communicate with you about your account, respond to inquiries, provide customer support, and send updates related to your transactions or our services.
Marketing and Advertising: To send you promotional materials, newsletters, and special offers. We may also use your information to personalize the ads you see on our website or other platforms.
Analytics and Improvement: To analyze how our website is used and improve its functionality. This includes monitoring website traffic, user engagement, and conversion rates.
Legal and Compliance: To comply with legal obligations, enforce our terms and conditions, and protect our rights, property, or safety, as well as that of our users and others.
3. Sharing of Information
We may share your information with third parties in the following situations:
Service Providers: We work with third-party companies to help us provide and improve our services. These providers may have access to your information to perform tasks on our behalf, such as payment processing, website hosting, and data analysis.
Business Transfers: If we undergo a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.
Legal Obligations: We may disclose your information if required by law, court order, or in response to a valid legal request by a government or law enforcement agency.
With Your Consent: We may share your information with other third parties with your explicit consent.
4. International Data Transfers
As a company operating in the United Arab Emirates, your information may be transferred to, stored, and processed in countries outside of your country of residence. These countries may have different data protection laws than those in your country. By using our services, you consent to the transfer of your information to countries outside of your country of residence, including the UAE.
5. Data Security
We take data security seriously and implement a variety of measures to protect your personal information. These measures include:
Encryption: Data is encrypted both in transit and at rest to ensure its confidentiality.
Access Controls: Access to your personal information is restricted to authorized personnel who need it to perform their job duties.
Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.
Despite these efforts, no system is completely secure, and we cannot guarantee the absolute security of your information. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.
6. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights and Choices
You have the following rights concerning your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccuracies in your personal information.
Deletion: You can request that we delete your personal information, subject to certain legal obligations.
Objection: You can object to the processing of your personal information in certain circumstances.
Portability: You can request a copy of your personal information in a structured, machine-readable format.
To exercise any of these rights, please contact us using the information provided below. We may need to verify your identity before processing your request.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. You can control or disable cookies through your browser settings, but please note that doing so may affect your ability to use certain features of our website.
9. Third-Party Links
Our website may contain links to other websites that are not operated by us. We are not responsible for the content, privacy policies, or practices of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Property Solvers
Office 303, Oxford Tower, Business Bay, Dubai, UAE
Email: info@propertysolvers.ae
Phone: +971 45657007
